You’ve probably noticed that things are changing quickly in the home service industry. Across the country, many long-time family-owned businesses like ours are being bought up by large private equity (PE) firms. The trucks might look the same. The names might stay. But behind the scenes, a lot changes—and not always for the better.

That’s why we felt it was important to write to you personally.

At Pristine Plumbing, being 100% Truly Locally Owned and family-operated isn’t just part of our
story—it’s the foundation of how we serve you every day.

We live here. We raise our kids here. We’re not answering to shareholders—we’re answering to the people who matter most: our customers, our community and a future we can all be proud of.

When you call us, you’re speaking to your neighbors—not a call center three states away. Our priority isn’t upselling you—it’s fixing your plumbingefficiently, affordably and honestly. We’ve built our business on trust, referrals and good old-fashioned hard work—not investor dollars.

PE-backed firms often have one mission: grow fast, increase profit and flip the business for the next round of returns. That might work in the boardroom, but it doesn’t work in your living room. The difference? We’re in this for the long haul. Because this isn’t just business to us—it’s personal.

We’ve proudly served the Indianapolis and surrounding area since 2018, and our team brings over 40 years of experience to every home we step into. That history—and your continued trust—are what guide us forward.

We’re proud of our roots, and we want you to know: We’re not going anywhere. We’re committed to providing the kind of care and service that only a true hometown company
can offer.

Thank you for supporting a local business. Your loyalty is what allows us to keep doing what we love.

With gratitude,

Ron and Angel Blevins