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Check out our most recent reviews, and then call us for service!
The cast-iron sewer line needed to be replaced. Derrick did it in a very timely manner, answered all of my questions and did a great job. Thank you for a job well done
I have used Pristine for a few years now- great leadership, training, and professionalism is evident on all accounts. The owner himself is very prompt with responses and communicative, and the service guys he employs that I’ve met/spoken with clearly ...really care about their clients- the best part is they won’t lie to you and charge reasonable prices. I’m a busy real estate broker and personal investor and I’ve had them address numerous types of issues, from gas and water leaks to water softener/heater installation or rerouting plumbing/drainage issues. PP’s technician Robert, in particular, has been a godsend and has helped save me money and costs in more than one way. They’re flexible and they take time to go over things with their customers- I feel I’m always given adequate explanations and recommendations, and I always seem to leave the conversation with a much better understanding of the problem and why we need to do x, y, or z in order to fix it. They’re definitely the best plumbing team I’ve worked with (in many years in the business) and I’ll continue referring them to my clients as well.Read More...
I cannot review on their service, only a quote they gave me that I had reviewed by two other vendors/companies. Pristine quoted be $2800 and $5800 for two options saying I had to have a water softener to fix my issue. Owning 10 properties myself, I ...thought that was odd that all of the sudden I need one for an Indianapolis home but never had that issue with any others. Only one bathroom had an issue yet I now needed a water softener for my entire house? I questioned it and they still said I needed one. Well, I had two other quotes done and both of them said that was BS and I did not need a water softener and my fix was less than $500. So either Pristine tried to rip me off and told me I needed something I didn't thinking I was an out of state investor who didn't know what I was talking about or 2 other well reviewed plumbers in the area are wrong. I am leaning towards the 1st.Read More...
Nathan came to my home and replaced the water softener, water tank, and replumbed everything. He did an excellent job, and I would recommend him to anyone.
We had a home gas leak. Interacting with Pristine Plumbing from the first call was professional with excellent communication along the way. Their technician Derrick was prompt, courteous, and efficient. He found several leaks and offered two viable ...options to solve the problem. I would certainly recommend Pristine Plumbing.Read More...
Nathan was very polite and professional. He answered all of my questions.
Paid Pristine to consult with me on my water softener. My technician, Robert, did a very good job helping me with what my issues are. This is the second time I've used Pristine and I'll use them again.
I unstop bath tub drain
Who was that? I used Mr Quick!
